Leading mental healthcare practice automates 75% of appointment checks

Nirvana’s AI benefit verification technology automates 75% of appointment checks, saving billers time while reducing costly claim denials.
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+110% efficiency
Increase in biller efficiency at the organization.
+21,000
Claims identified as at risk of denial preventing downstream revenue loss.
Savings on overhead
With 75% automation of appointment checks, billers now only focus on the hardest 25% of policies requiring manual oversight.

The Overview

One of the nation’s largest mental healthcare practices delivers over 500,000 sessions per month. They were held back by a convoluted patient benefit verification and appointment-setting process.

With a team of 80 billers able to run 80,000 appointment checks a month 84% of their appointments went unchecked.This deficit in resources led to higher denial rate as well as longer patient collection.

The Solution

After meeting with Nirvana, this provider selected Nirvana’s  AI powered benefit verification technology as their solution, integrating it directly into their EHR AdvancedMD. This biller-assisted technology helped their practice automate their benefit verification and reverification process to provide seamless continuous coverage monitoring throughout the patient’s journey.

Healthy Patients And Healthy Practices Start Here

Cut out the convoluted coverage maze and elevate your practice's potential by experiencing healthcare's future with Nirvana’s transparent coverage technology.