Studies show many patients forgo seeking mental or behavioral health treatment because of a lack of provider availability, access, and cost transparency. Those who do navigate the convoluted healthcare and insurance system often experience unexpected medical bills, inaccurate cost estimates, and surprise out-of-network price hikes.  
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As a leader in mental health care, Geode Health provides the best mental health care in one place but a manual, time-consuming, and expensive patient verification process was impacting their patient experience and ability to deliver on their mission of affordable, best-in-class care.

To eliminate the stress associated with navigating the healthcare and insurance system, Geode sought an automated solution that could provide up-front, clear cost estimates for every patient.  The solution was Nirvana's adaptive verification technology powered by AI generated from expert biller insights.

This allowed Geode Health to accelerate its verification process by checking eligibility instantly, providing up-front cost estimates to patients, and replacing long phone calls to insurers.