CLEAR + Nirvana: Verify Identity and Insurance, Instantly

Visit Nirvana's site to submit a request for a demo. This article was originally published by CLEAR on February 12, 2025 and is republished here with permission for informational purposes only.  All rights and copyrights remain with CLEAR. For the original article, please visit CLEAR's partnership announcement.

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Every healthcare interaction begins with identity and insurance verification, yet this step is often slow, manual, and error prone—frustrating both patients and providers. Patients manually enter insurance details, front desk staff sift through insurance cards and make verification calls, and mistakes lead to denied claims and surprise patient bills.

CLEAR and Nirvana are partnering to transform patient intake—seamlessly combining CLEAR's best-in-class patient identity verification with Nirvana's real-time insurance eligibility checks. By turning a traditionally-fragmented process into a unified, automated experience, CLEAR and Nirvana will help build trust, reduce claim denials, and streamline provider operations from a patient’s very first interaction.

Here’s how it will work:

1. Patients will verify their identity in seconds by simply snapping a selfie with CLEAR.
2. With patient consent, verified biographic data is securely shared with Nirvana for a high-fidelity match, eliminating manual data entry for insurance.
3. Nirvana uses this data to confirm insurance eligibility in real-time, ensuring accurate coverage and cost-share details without the need for a physical insurance card.

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Instant Identity Verification, Automatic Insurance Confirmation

This integration will enhance both security and efficiency, ensuring patients are who they claim to be and that their insurance details are correct before services are provided. Together, CLEAR and Nirvana will:

• Boost new patient conversion: Simplifying identity and insurance verification will remove friction that can deter patients from completing intake or lead to appointment cancellations.
• Reduce claim denials: By proactively identifying and flagging data discrepancies that require manual intervention, we will minimize costly errors before claims are submitted.
• Streamline operations: Automating identity and insurance verification ensures providers receive validated patient information upfront, freeing up front desk staff to focus on patient care instead of paperwork.
• Build trust: Patients will gain confidence with real-time coverage and price transparency before their appointments, while providers will receive accurate, verified information from the start—facilitating smoother payment collection.

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A Future of Seamless Patient Intake—No Paperwork, No Surprises

CLEAR is already helping healthcare organizations streamline patient experiences and strengthen security – whether it’s enabling fast, secure appointment check-ins, reducing call center burden with self-service account recovery, or ensuring only the right employees access sensitive health data.

With this integration, CLEAR’s impact in healthcare will be even greater. When patients are able to use CLEAR to check in for appointments, their experience will be enhanced with instant insurance verification powered by Nirvana—eliminating paperwork and easing the burden on front desk staff. Verifying both identity and insurance will be as simple as snapping a selfie and will lead to faster check-ins and fewer administrative headaches.

Unlock the power of CLEAR and Nirvana—contact us today.

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^*This integration is not yet live.